Who are you?
We are Metro Heating and Cooling, we have been providing a top quality HVAC service to the Dallas/Fort Worth Metroplex since 1976. We are a family owned and operated business and customer satisfaction is our primary goal.

What are your service areas?
Metro Heating and Cooling is based in Dallas, Texas and we provide service in the following areas. Addison, Allen, Arlington, Carrolton, Dallas, Flower Mound, Forney, Frisco, Garland, Grapevine, Heath, Lewisville, McKinney, McLendon/Chisolm, Mesquite, Plano, Richardson, Rockwall, Royse City and Terrell.

Are your technicians certified?
Yes, all of our technicians are trained to the highest standards and are NATE certified. We also carry out an aptitude test and thorough background reference check on each of our employees. Each employee must also pass a drug screening. Metro Heating and Cooling enforce a strict zero tolerance policy when it comes to drugs and so we also carry out random drug screenings of our employees so that you can be assured you are in safe and trustworthy hands.

What services do you provide?
At Metro Heating and Cooling, we provide a range of services.

Ventilation, Refrigeration, Heating and Air Conditioning Services
Service and repair, Retrofit, Remodel, New Constructions, Finish Out, Maintenance Programs.

Indoor Air Quality Services
Air Handling Unit Cleaning and Sanitizing, Coil Cleaning, Fogging and Sanitizing

Do you conduct a full on site assessment?
Yes, at Metro Heating and Cooling we will fully assess your home or commercial property and advise you on the best system for your requirements and budget. We will measure the property, conduct a full inspection of windows and doors and do a complete analysis of your air duct network.

Which brands do you work with?
Our highly trained, certified technicians are familiar with all the major brands in air conditioning and heating systems, including Trane.

Is having air conditioning and heating work messy?
We pride ourselves on customer satisfaction and that means leaving your home in the exact same condition as we found it. Metro Heating and Cooling employees wear booties and use drop cloths while conducting work inside your home to prevent any mess. Treating your home with respect is important to us.

Should I repair or replace?
It’s never an easy decision as to whether you should repair or replace your system. Typically, if you need a repair every time you get your system serviced you might want consider a replacement. How old a system is also comes into play. If you are spending a lot of money on minor or even major repairs on your system, then you are only throwing good money after bad and it may be time to replace. At Metro Heating and Cooling, we will conduct a full analysis of your current system and give you all the information you need to make an informed decision. Our qualified technicians will be happy to answer any questions you may have.